Question

Last night I signed up for Kiln Student & startups program, but I haven't been able to do anything with Kiln, since everytime I go to my Kiln website (https://alpiste.kilnhg.com/Hosted/Activate) I receive the following error:

Whoops!

It seems Kiln has overheated a bit. Don't worry though; we've already been notified and are working on a fix.notified and are working on a fix.

I thought that if I waited a little bit of time I might be able to use Kiln, but the error still appears.

I hope you can help me out, I'd really like to use Kiln for a few projects.

Thank you!

Answer 1

Hi Jorge! Please contact our support team at customer-service@fogcreek.com or 1-888-364-2849 and we'll get your account fixed up.

Update: For a brief period this morning, new account activation was delayed up to an hour. This has now been resolved.